New App to Contact Firefighters and Police: Check It out

The new app for contacting firefighters and police is an essential tool for ensuring safety and protection in emergency situations.

See how this technology can help save lives and protect communities.

Recently, the Government of SP launched new apps to contact the Military Police and the Fire Department.

The goal of these apps is to make life easier for São Paulo residents when they face an emergency and need help from one of these services.

Without a doubt, it is a great state initiative to better serve the population and provide more security.

This way, it will no longer be necessary to make phone calls, as people can simply use the channels created to have their needs addressed.

The two apps, “Bombeiros Emergencia” and “190 SP,” are already available for download on Android and iOS.

For now, they are in the testing phase so they can receive user feedback and undergo possible updates.

Users will have only the six most common incidents available in both apps. However, to access these services, it is necessary to register personal data and confirm the information by email. This will make it possible to use all the features made available by the apps.

In this way, citizens will have excellent tools in hand and will not need to wait in line to be assisted. Interesting, isn’t it? In this article, you have the opportunity to learn the details of these apps that have just been launched. Follow along below.

Learn about the two apps for contacting the Fire Department and the Military Police

Emergency Fire Department

This app is already available in the Android and iOS stores and handles all types of incidents that the institution already responds to. These include:

  • fires;
  • drownings;
  • run-overs;
  • Traffic accident victims;
  • choking and
  • Cardiorespiratory arrests.

In addition, the app allows the user’s location to be identified through the phone’s GPS. How many times have there been misunderstandings with the Fire Department because of incorrect information about the reported incident? This is a very important feature because it provides responders with details about the locations, whether it is a street with an address or not, or whether it is a forest.

According to the government, the developers are working to offer more services on the platform. Therefore, starting in February, the system has already announced that the app will receive new updates, such as sending photos, audio, and videos of up to ten seconds. It is certainly a channel that offers fast and efficient service to São Paulo residents and professionals.

190 SP

This is one of the apps that will most benefit the population of São Paulo, as it is closely linked to the quality of public safety. According to the Military Police itself, more than 50,000 calls are received per day, which makes good service difficult. With the “190 SP” app, the call center can manage more cases and offer better services.

So this is a new way to contact the police, and soon most people will be using it because we are a country that appreciates apps. Like the other app, this one will also handle only six categories of incidents. It includes domestic violence, noise disturbances, alarm triggers, failure to comply with Covid-19 health rules in commerce, crowds during the pandemic, and fights.

These functions were carefully selected because they are the incidents with the highest volume that the exchange receives every day. Generally, noise disturbances and beatings are the main cases police officers handle on weekends. Therefore, with this technology, the vehicle can reach locations with greater precision.

Other “190” apps from other states are already operating, but in Greater São Paulo this is the first. The company that partnered with the government was Indra, and this app cost around R$ 200,000. It is also already available for Android and iOS.

How do I sign up for the apps?

To contact the São Paulo Military Police through the app, the user needs to register personal data such as name, CPF, address, phone number, email, and also create a login and password. In addition, it asks for an identification number, the mother’s name, and the user must be 18 years old or older. All this is meant to make it easier to track possible false reports and so the police can get in touch to carry out the operation.

To contact the Fire Department, the process is simpler. Therefore, you only need to provide the following data: full name, CPF, phone number, and email. Then, just accept the terms of use and register. Next, it sends a code to the email, and the person enters it into the app. Okay, all set!

As you can see, apps are always helping us in our daily lives. Therefore, it is very important to have those that are essential. These apps that have just been released will bring more safety to the people of São Paulo, but they would also serve as an incentive for other states.

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Published on September 10, 2026