New App to Contact Firefighters and Police: Check It out

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The new app for contacting firefighters and police is an essential tool for ensuring safety and protection in emergency situations.

See how this technology can help save lives and protect communities.

A short while ago, the Government of SP launched new apps to contact the Military Police and Fire Department.

The goal of these apps is to make life easier for people in São Paulo when they face an emergency and need help from one of these services.

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Without a doubt, it is a great state initiative to better serve the population and provide more safety.

This way, it will no longer be necessary to make phone calls, as people can simply use the channels created to have their needs addressed.

The two apps, “Bombeiros Emergencia” and “190 SP,” are already available for download on Android and iOS.

For now, they are in the testing phase so they can receive user feedback and possible updates can be made.

Users will only have the six most common incident types available in both apps.

However, to access these services, it is necessary to register personal data and confirm the information by email.

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This will make it possible to use all the features provided by the apps.

In this way, citizens will have excellent tools at hand and will not need to wait in line to be helped.

Interesting, isn’t it? In this article, you have the opportunity to learn the details of these apps that have just been launched. Follow along below.

Get to know the two apps for contacting the Fire Department and the Military Police

Emergency firefighters

This app is already available in the Android and iOS stores and covers all types of incidents that the institution already handles. These include:

  • fires;
  • drownings;
  • run-overs;
  • Traffic accident victims;
  • choking and
  • Cardiorespiratory arrest.

In addition, the app allows the user’s location to be identified through the phone’s GPS.

How many times have there been misunderstandings involving the Fire Department because of incorrect information about the reported incident?

This is a very important feature because it informs responders about the details of the location, whether it is a street with an address or not, or whether it is a forest.

According to the government, developers are working to offer more services on the platform.

Therefore, starting in February, the system has already announced that the app will receive new updates, such as sending photos, audio, and videos of up to ten seconds.

It is certainly a channel that offers fast and efficient service to the people of São Paulo and professionals.

190 SP

This is one of the apps that will most benefit the population of São Paulo, as it is closely linked to the quality of public safety.

According to the Military Police itself, more than 50,000 calls are received per day, which makes good service difficult.

With the “190 SP” app, the call center can manage more cases and offer better services.

So this is a new way to contact the police, and soon most people will be using it because we are a country that appreciates apps.

Like the other app, this one will also handle only six categories of incidents.

These include domestic violence, noise disturbance, alarm triggers, noncompliance with Covid-19 health rules in businesses, gatherings during the pandemic, and fights.

These features were carefully chosen because they are the incidents with the highest volume that the call center receives every day.

Generally, noise disturbances and beatings are the main incidents that police officers respond to on weekends.

Therefore, with this technology, the vehicle can reach locations more accurately.

Other “190” apps from other states are already running, but in Greater São Paulo this is the first one.

The company that partnered with the government was Indra, and this app cost about R$ 200,000.

It is also already available for Android and iOS.

How do I sign up for the apps?

To contact the São Paulo Military Police through the app, the user needs to register personal data such as name, CPF, address, phone number, and email, in addition to creating a login and password.

In addition, it asks for an ID number, the mother’s name, and the user must be 18 years old or older.

All of this is to make it easier to track possible hoaxes and so the police can get in touch to carry out the operation.

To contact the Fire Department, the process is simpler. Therefore, you only need to provide the following data: full name, CPF, phone number, and email.

Then, you just need to accept the terms of use and register. Next, it sends a code to the email, and the person enters it in the app. Done, all set!

As you can see, apps are always helping us in everyday life.

Therefore, it is very important to have the ones that are essential. These apps that have just been released will bring more safety to the people of São Paulo, but they should also encourage other states.

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Published on September 10, 2026